Customer Relations

How to Create Customer Satisfaction Surveys for Your Small Business

How to Create Customer Satisfaction Surveys for Your Small Business

Small businesses need to learn the best practices for how to create a customer survey. Afterall, if you’re customers aren’t happy with your small business, they’ll leave! Check out these 6 tips on how to create a thorough customer satisfaction survey that will get you the answers you’re looking for:

How to Write an “About Us” Page that Captivates Your Prospects

How to Write an “About Us” Page that Captivates Your Prospects

If a new user comes to your website and is unfamiliar with your brand and what you do, where do you think they’ll go? Your “about us” or “our story” page! But how do you write an “About Us” page that doesn’t sound boring or vain? Follow the steps below to craft the perfect “About Us” narrative for your website!

Your Traffic is Declining for These 3 Reasons…

Your Traffic is Declining for These 3 Reasons…

Maintaining steady web traffic is an uphill battle. It seems every time you’ve got the formula figured out, a Google update occurs that throws your process to get website traffic for a loop. Here are the 3 main reasons you’re losing visitor traffic and how to fix it!

Customer Research and Your Customer Composite Index

Customer Research and Your Customer Composite Index

If you are going to succeed on the web, be it as a manufacturer, retailer, dealer / distributor, consultant, or whatever, it is essential that you specifically identify who your prospective customers are. This is the foundation of a successful target marketing, which results from meticulous customer research.

5 Tips To Get You Started With LinkedIn Social Media Marketing

5 Tips To Get You Started With LinkedIn Social Media Marketing

Social media is a part of many people’s everyday lives and LinkedIn is especially a favorite for many business professionals. Social Media Marketing (SMM) is a great way for you to get more involved with prospects and customers online to grow your marketing network. 

Here are 6 tips to help you boost your LinkedIn Marketing Strategy:

The Indisputable Niche Marketing Strategy for Expansion

The Indisputable Niche Marketing Strategy for Expansion

When business is lean, many business owners consider branching out and expanding brand and services to attract more customers. I’m here to tell you not to. Nothing could be worse for your small business success than spreading yourself too thin. Your niche marketing strategy needs to go deep, not wide!

15 Secrets to Ensure Customer Retention and Loyalty

15 Secrets to Ensure Customer Retention and Loyalty

It’s never an easy process to grab the attention of a prospect and consistently maintain customer retention and loyalty to a specific brand. However, customer retention and loyalty needs to be a top priority for marketers, or customers you worked endlessly to convert could disappear forever.

Small Business Success: Use Multi Channel Marketing

Small Business Success: Use Multi Channel Marketing

Don’t put all your eggs in one basket. Don’t be over eager to invest in solely one marketing strategy, channel, or method. If one of your main systems fail, you need to have other outlets you can turn to to stay afloat, that’s why you you need to use multi channel marketing. 

General Data Protection Regulation 2018: Does it Affect You?

General Data Protection Regulation 2018: Does it Affect You?

The General Data Protection Regulation (GDPR) of 2018 represents the next in subject privacy rights and company accountability for the EU. In the wake of previous data breaches, regulations designed with subject privacy in mind provide a greatly desired sense of comfort to those negatively affected previously.

Business Anthropology’s Place in the Corporate World

Business Anthropology’s Place in the Corporate World

I have a degree in Anthropology and a certification in Applied Business Anthropology and I work for an internet marketing small business. The breadth of anthropology provides anthropologists with a variety of rare and desired skills, equipping them for the business world. 

The 5 Cs: Your Guide to Online Small Business Success

The 5 Cs: Your Guide to Online Small Business Success

There are a lot of articles out there about how you can achieve small business success. If we go back to the basics, business is about people and if you want to achieve small business success online, you need to keep people in the center of your marketing sphere. 

5 Best Sales Tips We Can Learn From Michael Scott

Yes, The Office is just a comedic show, but if we dive a little deeper into the characters, we can actually learn some valuable business lessons. Through his laughable personality, Michael Scott of Dunder Mifflin, Scranton branch, gives us the best sales tips for business.

How to Succeed in Your Small Business Niche

How to Succeed in Your Small Business Niche

Starting and then sustaining a small business in today’s global market isn’t easy. You’ve done something that many others have not been able to do. Learning how to find your business niche is the first step in having a successful small business. 

Is it the Peter Principle, the Peter Pan Principle, or What?

Is it the Peter Principle, the Peter Pan Principle, or What?

Discussing the Cazbah internet marketing process to business owners in manufacturing and industrial distribution recently reminded me of the Peter Principle definition. The definition may sound harsh and blunt, but let’s take a step back from that, examine what the principle is really saying, and apply it accordingly.