Frequently Asked Questions
What is Cazbah?
Why should I choose Cazbah?
We have been in the business of making hundreds of small businesses succeed on the Internet for over 20 years. Our goal is to become the leading provider of marketing solutions to small businesses, worldwide. Small business Internet marketing is our ‘thing,’ and that’s what we do. Browse our case studies.
Is Cazbah a good fit for my small business Internet Marketing needs?
Is Cazbah a Web development company?
Yes, we do Web development but, we are so much more than that. Web development is a small part of what we provide but our main differentiation is the excellent customer service we offer through our IMC’s or Internet Marketing Consultants for Ultimate level customers.
How do I get started?
Do you have references?
Yes we do; how many would you like? We suggest that you review our Cazbah Customer Video Testimonials (Manufacturing, Dealers & Distributors, Retail & Services) or download and read some of our Customer Case Studies.
How much of my time will this take?
Do I own my new website?
Do you charge for moves, adds and changes?
That depends on which plan you select. We have a pricing plan specifically designed for small businesses on a budget, which is geared to the do-it-yourselfer who wants to save money by making the changes themselves. We also have a plan for a business that wants full support.
Will you rebuild my existing website?
How soon will my new website be launched?
Will we need to meet in order to develop my new website?
All of the communication that we have with you will take place via the telephone, online meetings and email. Over the years, we have found this to be the most efficient and effective way to manage our communication with our small business customers.
What format should the documents and images be in that I supply you for my new website?
Will my new website be Responsive?
Yes it will. All Cazbah websites are designed to be mobile responsive meaning, that your new website will identify the device it is being viewed from and adjust the format to fit the device.
Will I make updates to my new website or will you?
If you have the Advanced or Ultimate plan you can make the update to your site or we will do it for you. Your dedicated Internet Marketing Consultant is at your disposal to assist you with updates and changes (at no extra charge).
They may also have some specific recommendations on how to make changes right, the first time. So, you may want to run it by them first.
Will my new website appear the same to everyone?
Will my new website always be available?
We can’t guarantee that your new website will be live all of the time. But, we can say with a reasonable amount of confidence that it will be live 99.999% of the time. This percentage is known as the 5-9s and is used in the telecommunications industry as an industry ‘up-time’ standard. We have exceeded this number 20+ years running.
Do I need to install software?
Is there any training provided with the Content Management System - CMS?
Yes. Depending on your plan you will be instructed on the basics of your site and given a login. If you have the Ultimate plan, your IMC will assist with updates to the website.