Cazbah Careers

Job Type: Full-time

Salary Range: $45,000 – $50,000

Primary Job Description: The Internet Marketing Consultant (IMC) is responsible for building and maintaining trusting relationships with customers, becoming a valuable partner in their businesses. The IMC’s primary responsibility is to help customers thrive online, while also fulfilling other tasks as assigned by their supervisor. Ongoing professional development is crucial to ensure proficiency with the latest internet marketing strategies. This is a full-time, non-exempt position that reports to the Director of Account Management. The position is remote (Work-From-Home) with quarterly in-person meetings expected throughout the year. Some in-person meetings may be required for initial training.

Primary Resonsibilities:

• Build and maintain strong, long-lasting relationships with customers
• Serve as the primary point of contact for all customer interactions
• Conduct monthly marketing meeting with each customer
• Develop and implement a tailored Internet Marketing Plan based on the IMC Operations Document
• Coordinate with the Production Team to execute tasks identified in monthly meetings and based on customer needs
• Coach customers to focus on the three key areas of the Internet Marketing Plan: Content, Visibility, Measurement
• Assist with high-priority and emergency customer situations as needed
• Participate in ongoing training to maintain expertise in industry applications
• Establish Subject Matter Expert (SME) status on areas of strength within their IMC team
• Contribute to team initiatives, such as employee mentoring, job sharing, and collaborating with Sales/Production as needed
• Operate within IMC operational standards and guidelines
• Maintain a strategic focus in customer relationships, prioritizing long-term goals
• This position does not involve sales responsibilities

Required Qualifications:

• Degree in Business/Communications/Marketing OR a combination of education and experience to meet job qualifications
• Basic understanding OR experience with WordPress, Google Analytics, OR Google Ads
• Resourceful with the ability to independently research and solve problems
• Self-Starter with good work and personal ethics
• Excellent professional, communication skills both verbal and written

Desired Qualifications:

• Adaptable to a fast-paced environment and works well under pressure
• Strong, trustworthy team player
• Experience with email platforms such as Constant Contact or Mailchimp
• Understanding of SEO principles or experience with common SEO toolsets is a plus
• Self-Motivator with the ability to prioritize and multi-task independent
• Ability to build positive, consultative relationships with customers and teammates
• Strong MS Office/Google Business Suite skills
• Basic knowledge of HTML code
• Content writing experience
• Thrive in a team environment and work well with others
• Passionate about learning new technologies/skills and be able to do so with minimal guidance
• Experience working with small/medium businesses

Compensation/Benefits: At Cazbah we truly care about our employees, life-work balance is fostered, and each individual is appreciated for their unique talents and abilities. Full-time team members have the opportunity to create their own flexible schedule between the hours of 6a-6p Monday – Friday. All positions offer a competitive salary, ability to Work-From-Home (W-F-H), health and dental insurance, company retirement plan contribution, 10 paid company holidays each year, recognition of Cazbah anniversary, and team-member birthday. Paid vacation and PTO benefits are designed to reward longevity and company loyalty. A benefit summary is provided for candidates chosen for interviews.

Company Description: We are CTHorizons, LLC, d/b/a Cazbah. Our highly skilled, talented team has a passion to build relationships partnering with our customers to achieve their online marketing goals. For over 20 years, we have been offering small to medium sized businesses across the country a cost effective Total Internet Marketing Solution to take full advantage of the Internet as their primary Marketing Medium.

Cazbah Core Values: Our Core Values are the foundation of the trust-based relationships that we have with our customers and with each other. The successful candidate will exhibit the following Core Values: (PACE IT)

Progress – Always Learning
Accountability – Own It Immediately
Creativity – Innovative Problem Solving
Excellence – Collaborative Customer Success
Integrity – Honesty Above All
Transparency – Genuine Vulnerability