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Account ManagementAccount Management: 
Dedicated service and support

Of all of the things that our customers praise us for, it’s our customer relationship and marketing/sales planning acumen that’s right at the top of the list.

We are not just another Internet service provider. Cazbah’s account managers spend the time to really learn and understand our clients' businesses, their customers and their challenges, not just their Web site – and partner with them for revenue growth. We guide them in marketing their products to the right audiences – the ones that will buy.

Cazbah’s account managers are:

 

Internet marketing and social media experts: Our account management team continually re-educate themselves on the rapidly changing tools and technologies that shape online communications.  They pursue professional certifications such Google Adwords and Analytics Certified Professional status.  And they bring that interest and knowledge to your business.

 

Experienced with small businesses: All of our account managers have come to Cazbah after working for, or with, small- and mid-sized specialty businesses. They understand the challenges and the opportunities that can come out of privately-owned companies.  The team has a broad range of experience including retail, B2C, B2B, manufacturing and wholesale/distribution.

 

Dedicated to your success: Quite simply, we need you to succeed for us to succeed.  Your account manager will work with you, tapping into your industry and business knowledge, to create an online presence that works for you. 

With a client renewal rate exceeding 95 percent, Cazbah’s clients cite our dedicated account management as a key differentiator to other Web providers in addition to our process-driven e-Commerce technology. They trust our insight, integrity and years of business acumen. See what our clients say.

Your dedicated account manager is trained and knowledgeable in the following areas:

  • Search Engine Optimization
  • Rank Analysis
  • Web Site Analytics
  • E-mail Marketing (CAN-SPAM Act)
  • Google AdWord advertising certification
  • E-Commerce 

Additionally, Cazbah provides you with 24/7 support. Through the use of our Trouble Ticket System; a function located right in the Cazbah tool, you can submit your problem through an easy to use online form. You can also access our online knowledge base to search for an answer to a question or a problem you might be having.

For any emergency after hours issues (service interruption, etc.) we also provide an
on-call direct dial phone number to a member of the Cazbah team.

Let us show you how to succeed online.  Contact us today:

 

 
 
 
 
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Step 1 - Listen
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