Search Engine Optimization is important because without it, your website may never get in front of the people who need to see it.  However, understanding search engine optimization can be convoluted and many companies make promises they cannot keep.  Here are some common questions about SEO, answered.

Q: How do I know where to go for SEO?

A: There are a couple of red flags to watch for in a marketing company:

• A company that gives strict limits on what they will do.  If you are limited in terms of paragraphs, number of pages or search terms they will optimize for, watch out!  Optimization is a continual and total overhaul – it is impossible to optimize just one page or one key term, to have a successful website.
• A company that promises ranking.  Ever seen this:

GUARANTEED #1 on Google!!!!

Search engines are changing their algorithms all the time which in turn changes ranking.  If a company promises they can get you to #1 on Google’s Search Engine Results Page (SERP), question it.

• A short-term commitment.  SEO is not just “once and done.”  It’s complicated and ever-evolving.  If a company provides SEO but there is no long term commitment, they are only worried about their own success.  Search engines constantly change, so should your website.  A good SEO company will be in it for the long-haul.
• A company that doesn’t do their research.  A company that has not taken the time to learn about your “target” customers is not truly invested in your businesses growth.  Good SEO companies do research about how your customers are searching for your products or services, and take the time to implement results into your website.

Q: What is SEO?

A: Getting back to the basics, let’s quickly take a look at SEO and what exactly it is.

In order to fully understand SEO, learning how a search engine works is imperative.  Search engines use “crawlers” or “spiders” to search through the web and find information.  Once a crawler has found a website it must then dissect the code and store selected information.

Search engines then use algorithms to decide what the most relevant and popular content is to the information seeker (you) and these algorithms are changed constantly.  A website might appear in a SERP based on a hundreds of factors (Google actually has over 200 factors that it takes into account when identifying the pertinence of a website).  Some factors include:

• The number of sites linking to it
• The content on the pages (is what you are saying easy to read and relevant?)
• Accurate Title elements, and ALT tags (image and navigation descriptors so a Search Engine “knows” what is there)
• Page load time (does it take a long time for the page to load?)

Search engine optimization is the process of getting website traffic by ranking high on key terms on the search engines.

Q: So why do I even need an internet marketing expert to help me with SEO?

A: Poorly optimized sites may have great information but have limiting factors.  For example, poor linking structures might lead a search engine to determine that there is no good content, and ranks the site lower because of this.

SEO is a full-time job.  Because search engines are always changing, keeping track of the implications on changes for a website can be a daunting task.  A marketing expert pays close attention to when and how search engines modify the way they rank sites.  Recently Google announced their Penguin update, which dramatically changed the landscape of search.

Internet marketers understand the factors involved in search engine optimization and will stick with and understand your company to the fullest extent in order to optimize it.  There are limitations on what a search engine can and cannot “understand.”  A search engine has no way to determine whether something is important or has superior content, which is why marketing experts are still necessary.  It’s a lot like a band: they might have an awesome sound or powerful lyrics, but if they are not marketed, they will never get a record deal.  Good products need good marketing.

Do you ever sit in front of Google searching for your web site listing under your favorite key terms?  Do you feel a sense of anxiety when you notice your competitor ranked ahead of you on those key terms?  You do?  Great. Now STOP doing that!

I have encountered countless customers who create unending angst for themselves by indulging in the competitive SEO search.  There is nothing wrong with being competitive as long as it makes sense.  The problem is the search “strategy” that results from the “competitive search” often doesn’t make sense.

I recently had a customer tell me that key term X was a term they needed to be found on because their competitor was on that page and that they knew, for a fact, that their customers search on this term.  Although, both of these assertions might partially be true, it doesn’t necessarily mean that you should do something about it.

Here are some questions one should ask themselves before acting on such an anecdotal theory:

• What does my keyword research tell me?  Is there high search engine traffic with low competition?
• Is the key term something I actually sell (i.e. “fringed tulip bulbs”) or is it a broad term that has cross-industry meanings (i.e. “Bulbs”, flower or light?) that has a low probability of converting (sale)?
• Do I have a good understanding of the key term traffic that is already coming to my site?  Am I doing everything I can to make sure that the content on my site helps that traffic convert or is it bouncing off my site? Most of my customer’s sites generate over 3/4 of their traffic and online sales from long-tailed key terms (i.e. “tulip flower bulbs”)
• If I do find a broad key term that is relevant to my business and I think I can compete for it do I really have an understanding of what my competition is doing to drive traffic and gain rank for their site? (i.e. ad spend, direct mail, email marketing, etc.)  It may seem like you are comparing apples to apples but really you might be competing with someone who is outspending you 10:1.  That could possibly be why they have a crappy looking web site but get “good rank”.

What most don’t realize is that they already have a large amount of qualified traffic coming to their site but they do little to make sure it converts. Some of the reasons visitors “bounce” off pages on your site are:

• Not enough information to make a decision.
• No call to action. “How to Buy”
• Price or Shipping is not competitive.
• Content is not relevant to their search. (I want light bulbs not flower bulbs)

What have we learned in today’s blog post?  Go with what you know, not what you think you know. What are my web site analytics telling me?  If you follow the competitive SEO siren song thinking you can OPTIMIZE your site to get ahead of your competition on a couple broad key terms, I can promise you, you will be disappointed. Be smart about where you want to rank in the search engines, develop a plan to convert your existing traffic, then execute your plan.

Search engines want relevancy in their results… period.  Keep in mind that a search engine’s number one customer is its users.  If a user has to sort through irrelevant and spammy results, they most likely won’t come back. Therefore search engines are constantly changing their algorithm in an effort to eliminate spam and give their users results that make sense. In fact, Google just did an algorithm update at the end of January. So, what does this mean for your optimization efforts? You have to keep it relevant and you have to keep it real. There are a lot of misconceptions about how to optimize a website and specifically key term optimization.
Below are five common things I hear from customers regarding key term optimization and my general response to those comments.

1.) “My site launched two weeks ago, why am I not yet ranking for key term xxxxx?”
Sorry, key term optimization is not magical.
Contrary to popular belief, key term optimization requires work! Though many believe that optimizing for a key term or key phrase is as easy as placing that term(s) once in the meta title or meta description/key terms, it is not as simple as that. Key term optimization also takes time.  Optimization is a combination of having that key word or phrase not only in the titles or meta description, but most importantly within the content of the site. If a key term or phrase is within the content of the site, the search engine can begin to determine that your site might be relevant on that term and begin to rank. Bottom line – you should be developing content for your customers and the use of key terms and optimization will come naturally.

2.) “I was told I just need to put the key term in those meta tag things and I would be all set.”
Titles and meta tags are NOT the holy grail… not anymore.
This would be true… if it was still 1995. Including key terms in your meta tags (meta description and meta key words) was a popular practice that was effective in gaining rank in the early days of search. However, search engines quickly wised up and realized that people were stuffing their meta tags with completely irrelevant key terms, gaining rank on those terms, and producing spammy search results. Remember, search engines want relevancy. Therefore they quickly adjusted their algorithms to not focus so much on the meta in order to clean up results. This decrease in the use of meta by the search engines has only increased over the years and in fact, most search engines no longer even look at the meta key terms. Titles are still an important part of optimization as visitors to the site can see that information, and meta descriptions can still be used as part of search engine result listings. Check out 5 Common SEO Misconceptions for more on meta tags.

3.) “I really want my site to rank for xxxxx because I carry this small product line that I would also like to promote on the site.”
Don’t spread yourself too thin; be relevant.
Not all key words or phrases are equal. Often times people get stuck on one key word or phrase that they believe is absolutely necessary for optimization because they are trying to be all things to all people. However, if no one, or generally few people are searching on a term, it does not make sense to try to optimize for that term. On the other hand, if a key term is too broad, it can be almost impossible to get natural optimization on that term. Choose a focus for your website and work on developing content on that focus. You also want to make sure that your website can compete with the others coming up within the search engine results in terms of price, shipping, and selection.

4.) “I want to optimize for ‘gift basket’ because I know it gets a lot of search.”
Going broad doesn’t pay… go for the long tail.
Sure, the term ‘gift basket’ gets a lot of search… it also currently has over 13 million competing sites.  The chances of a site – especially a newer site – being able to climb to the top of those other 13 million sites are slim at best. A site cannot be all things to all people; choose your focus and narrow the related terms to a manageable list of terms that make sense for your site.  Use long tail key terms. While long tail key terms may not get as much search as a broader key term like ‘gift basket’, your site is much more likely to rank for a long tail key term as long as it is relevant, and you have the content to support it. More importantly, visitors that come from long tail key terms are more likely to convert to a sale because of the relevancy of the search – the customer knows what they are looking for and is ready to buy.

5.) “That list of key terms is great, but I would also like to optimize for these other 30 terms.”
Don’t water it down.
Your site has only so much real estate for optimization, select a list of 15-20 key terms that you feel make the most sense for you site based on what you are selling, research those terms to make sure they are getting search and look at the search engine results pages (SERPs) to determine if you can compete. Then focus on using those terms within your content. Those key terms should be used within the content and titles of the site where it makes sense, not because you are trying to stuff them into as many places as possible. Titles should be relevant to the content on that page. Keep in mind that your website will also begin to naturally rank for many other long tail key terms based on the other content on your site.

Bottom line… don’t get stuck on one key term or phrase that you feel your site has to be found on. Do the research, look at your competition, and make informed decisions on how to best use key terms for optimizing your website. And, first and foremost, develop and write content for your customers – most likely, once you do that, everything else will fall into place. If you have any questions or comments about keywords leave a reply we’d be happy to discuss it with you.

85% of shoppers looking for your goods and services will do so through search engines like Google, Yahoo and Bing. Optimizing your website pages will attract the search engine spiders and rank your site higher in the Search Engine Results Page (SERP). The higher you rank the greater the traffic to your site and the possibility your targeted customers will make a purchase. That’s the purpose of SEO.

SEO (Search Engine Optimization) is involved, complex, evolving and at times confusing. There are many misconceptions about what exactly SEO does or does not do for your website. There are bad practices, illegal activity, content farms, link farms, spam and out of date information running rampant on the web, mostly from unscrupulous internet marketers promising misleading goals for cash. The misunderstanding of SEO for your small business can cause great harm to your sites’ ranking and bottom line. Here are five common misconceptions I often hear about SEO. Some are deceiving, some half truths and others just out dated practices. For the most part I am speaking about Google and it’s guidelines on SEO’s best practices, which is ever changing.

#1 Buying AdWords Will Help Ranking
PPC (Pay Per Click) advertising and SEO are two separate things. Google AdWords and Google’s free search results are entirely independent of one another. Spending money on AdWords won’t impact your ranking in Google’s free search results. Similarly, canceling your AdWords account won’t lead to your website being banned from Google’s search results. If buying advertisement manipulated organic search results the internet as we know it would be an entirely different animal soon to be extinct.

#2 Content Should be Written for Search Engines
To some extent this is true. The text on your site must contain the most important keywords – the words that potential customers will be typing into search engines to find your site. But if you are only concerned about keywords for search engine robots then your text will be a drab read indeed. Remember at the end of the day your customers are the ones that matter most. Write compelling content for human beings and edit for the search engines.

#3 Any Inbound Link Will Do
Inbound links are links that are placed on other sites and point to yours. Relevant, reputable links to your site are extremely beneficial to your SEO. But on the other hand irrelevant and link spamming (e.g. paid links, blog spammers, guestbook spammers, etc.) can be very harmful to your site. For instance if you manufacture light bulbs and GE links to your site as a reference or partner, that inbound link would be beneficial to your sites optimization. On the other hand, your uncle Tony owns a pizzeria and links back and because of the lack of relevance to your business that link would hold less sway. To another extreme, if you set up fake sites just for links or engage in link farming and are caught by the search engines you could be penalized or banned. Just recently JC Penny and Overstock.com were found by Google to be doing just that, and dealt with accordingly.

#4 Search Engines Can’t Read Images
This can be filed under partly true statements. Search Engine spiders don’t read pictures or images well (although the technology behind this is getting better) but they do read the image’s Alt tag or alternative text. ALT tags are the little labels you see when you put your mouse over an image which is written in the back end of your website. Optimized Alt tags can make a big difference in your website’s page rank especially if images are a good way to convey your offerings. It is recommended that you use Alt tags on as many images as you can.

#5 Meta Tags are Essential
Back in the late 90’s early 2000’s yes Meta Tags were essential to a websites ranking, and because of its high value many webmasters stuffed the code with keywords in order to “game” the system. They were so successful Google decided not crawl Keyword Meta Tags at all, “not in the least bit” says Matt Cutts Google’s Search Engine Guru. But others like Yahoo and Bing may still see some worth. Google does look at meta descriptions to an extent but this is only a minuscule part of SEO. The Title tag does have some relevance but this is not by any means the priorities of search engines like so many people still believe. It’s worth adding them in the event that a search engine will use meta tags in their ranking formula but put this at the bottom of your SEO to do list.

Google uses over 200 indicators to qualify websites and their priorities are constantly in flux. This highly complicated mathematical computerized algorithm is not only a closely guarded secret but understood by very few people. We are always on the lookout for new information and are constantly sharing ideas about SEO with our clients and contemporaries. If you have any questions regarding SEO or would like to share your insights on this or any other matter please write in the comments section below or get in touch with us on our Facebook Page or through Twitter @Cazbah_net. We would love to hear your thoughts.

It can’t be said enough … good original content is necessary for the success of a website. Without it, you will not be able to attract search engines or customers.

Long gone are the days when adding 30 key terms to the Meta tags was pretty much what you did to win page rank in Google. Search engines now look at the total sum of the written content on your site; the page titles, sub-titles, paragraphs, image names and captions that appear on the page, and they are looking for that content to be relevant to what you sell.

The challenge for many small businesses is that they do not have budgets that allow for hiring web copywriters, photographers or graphic designers to continually produce content for the website. Luckily for your customers, you already have that meaningful information. Start looking for the content in your own company.

1.) Listen to the Voices Inside
The people in your company who sell and support your products and services are an important source of your website content.  Capture insightful comments about your companys’ products and services from employee’s. Staff can supply founatins of content, ask them to get involved.

2.) Talk to Customers
Ask your prefered clients to write three … just three … sentences on each of your major offerings.  Encourage them to share thier thoughts on how, when and why they use your products and services.

Last week, a client – a long term client at that, stopped in to  our office for a discussion with his Account Manager. They were to work on a few aspects for an upcoming marketing effort for the fall and wanted to cover the details together.

While he was waiting for his Account Manager to finish a call, he whimsically wrote on our project board “ Do my stuff every day” .

He laughed.. we laughed and they went on with their meeting..

I thought later about it and his comment is really on point. Our clients gain success because we do stuff on their behalf.. ‘every day’

Ok, so it would be a stretch to say we are directly doing “stuff” everyday on every account – but we do stuff collectively which benefits all our clients in numerous indirect ways.

Things like  -

Developing improved functionality on our hosting platform, to ensure the technology serves our clients well such as PCi compliant security enhancements. Conducting training events for the Accounts team, which we refer to as “Cazbah University”, which allows them to share best practices across the team.

Cross linking social media accounts, to gain maximum benefit from each and every update.

Providing time for our folks to gain certifications, such as Google’s’ “Advertising Professional” program

Updating internal procedures to remain in step with the dynamic changes occurring daily on the web (and yes – the changes are both dynamic and daily!).

Researching exactly how Google’s Bots actually function and leveraging that knowledge across the board for our clients benefit.

Most interesting, our perspective is unique, because we are able to view online performance across many industries and vertical markets, spread across the entire country (worldwide even). If the industry is up – we know it.. If it’s down, we know it also.

As a result, our clients gain knowledge through us and allows them to see their industry in a different light.

We are warning our clients and small businesses to be aware of a search engine ranking flimflam. A confidence game played on the unsuspicious who pay for keyword ranking and traffic. This unscrupulous charade demands money upfront and promises that your website will move ahead of the pack. They also guarantee oodles of visitors that could take other websites months if not years to accumulate. Don’t be scammed, these third party search engines are illusionists. They use slick technology as their smoke and bots as their mirrors, all the while lining their pockets with your much needed marketing dollars.

The misconception of “the more traffic the better” is only part of the equation. Relevant traffic is what affects the bottom line. These “new” search engines that are charging upfront for web positioning and traffic are using bots and malware to make it appear their false promises are true. To separate the wheat from the chaff we rely on the data. Google Analytics provides us with the raw information that shows that these new search engines or catalog referral sites are not bringing relevant traffic. In fact, in many cases they are using bots to click on your site. The bots will show as a visit, but they aren’t real people who wish to do real business.

This scenario has reared its ugly head recently. A fairly new client bought into this suspicious and intricate ruse. They we’re charged $1,500 a month for website traffic. They did get plenty of visits but with a bounce rate of over 92%. The fraction of visits that did not immediately bounce out stayed on the site for an average of 11 seconds. Out of all this buzz and bother there was not one goal conversion. Not one of the so called visitors purchased anything nor requested more information.

Google Organic (unsolicited web traffic) for the same time frame was about 20% higher in visits, had a bounce rate of fewer than 43% and the visitors here spent an average of 3 minutes on the site. Affix that with 23 goal conversions (and another 24 from other reputeable referrals) and it is apparent to us that the “new” search engine is about as reprehensible as it gets.

There are no quick fixes to Search Engine Optimization and everyone should be very wary at the “throw money at it” solution process. Before you send one RED cent to these companies with unrealistic promises, do the research. A basic search will pull up many threads of conversation regarding deceitful web marketing practices.

Because this is an ongoing investigation and for legal reasons we cannot provide the exact name(s) of these internet advertising scammers here.  But we will offer free consultation regarding this post. You can leave questions in the comments section or email me directly at bgriffin@cazbah.net

If you are a victim of fraud of this type of criminal marketing scam or sales pitch activity you should file a complaint at the Internet Crime Complaint Center. The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). Victims need to report these incidents and start fighting back. Don’t let the Internet Search Engine Data Merging Keywords scammers do this to other victims.

Have any stories about internet advertising or instant traffic scams? What are your experiences with the “new third party” search engines? Write back on the comments section we would love to know your thoughts.